Just a quick note to thank you for the professional service you and your company provided during our recent roof replacement.
Following some extreme weather with considerable wind and hail, we pursued an assessment of the damage to our roof. Our Insurance Company concluded the damage to be minimal, and the cost to be within our deductible.
We received a second opinion with JBC Roofing and Gutters; you determined that there was indeed substantial damage to our roof, and recommended replacement. Through the next several weeks of discussions and reassessments with our Insurance Company, JBC Roofing provided consistent and expert support and clear documentation of the state of our roof. An independent contractor confirmed the marginal state of our roof, and recommended that it be replaced.
With multiple, independent assessments, our Insurance Company agreed to full replacement. We naturally selected JBC Roofing and Gutters to perform the work. Within 5 days, your team was deployed to our home, and completed the roof replacement within one day. The team was courteous and efficient, removing all residual debris from our property.
It has been a pleasure to work with such a professional team, and with a company that truly worked above and beyond to satisfy their customer. I would highly recommend JBC Roofing and Gutters to anyone needing to perform roof or gutter work. Thanks for your efforts!